What is 2-1-1?

2-1-1 is a free, confidential helpline that connects people in need of social services to health and human service information and referrals in their community.

2-1-1 is available in all 50 states, the District of Columbia and Puerto Rico.

2-1-1 connects callers to highly-trained resource specialists who have access to a comprehensive database of social service resources in the District of Columbia, Maryland and Virginia.

2-1-1 service is available in the District of Columbia, Maryland and Virginia 24 hours a day, 365 days a year.  Language translation and TTY services are offered to any caller.

2-1-1’s regional database of health and human information resources is available online at 211metrodc.org.

2-1-1 Answers,Please! statewide database is available online at www.answers,please!

2-1-1 MD’s statewide database is located at 211md.org.

2-1-1 VA’s statewide database is located at 211va.org.